Please also be sure to check out the FAQ for any questions maybe not covered here.
What currency are your prices in?
- All prices listed are in Canadian dollars.
Shipping
- All shipping is done through Canada Post, and prices are presented at check out based upon your postal/zip code.
Shipping is currently being done once per week, so you may receive a shipping notification anywhere from 1-6 days from purchase.
Expedited & Xpresspost are insured up to $100, and come with a tracking number, which will be emailed to you upon shipment.
Flat Rate is similar to Expedited and available in Canada only – all packages are insured up to $100, and packages come with a tracking number which will be emailed to you upon shipment. I offer this as sometimes it’s a cheaper option than Expedited.
Lettermail is untracked and uninsured. some small items like quilted things or small works may fit into oversized lettermail. This is a cheap option, but items lost cannot be replaced or refunded. Please note this option is currently only available for Canada.
Extra Insurance is available, as several of my items are priced over the automatically included $100 insurance. The current Canada Post rate is $2.75 per additional $100 of coverage. If you would like extra insurance, please add a note at checkout and you will be sent an additional invoice via PayPal for the amount. All purchases over $500 receive free additional insurance.
Where do you ship?
- My store is currently set up to ship to Canada, the United States, the UK, and Ireland. If you are outside of these countries and wish to purchase an item, please contact me.
Colours
- Every effort is taken to ensure colour accuracy on the screen, but as all screens are different, please note that colours may vary from what you see slightly.
Returns & Exchanges
- All sales are final, and I am unable to accept returns or exchanges at this time. If you have an issue with your order, please contact me.
Damage during shipping
- If your items were damaged during shipping, do not discard the box or any materials in it. All packages shipped Expedited, Xpresspost, or Flat Rate boxes come with insurance, and a claim can be initiated with Canada Post. Please contact me so that I can help with the claims process.
How do you protect my information?
- My website is secured with an encrypted, verified SSL certificate, so your information is protected. Additionally, all payments are made through PayPal’s securely encrypted system. I never see your payment credentials.
I have more questions – how can I contact you?
- Please visit the contact page.